FAQ - Frequently Asked Questions
Frequently Asked Questions
Updated August 2026
If you don’t see your question answered here, please call or email the office, or use the contact form on my website.
Current patients: the best way to reach me is by sending a message through Charm.
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I do not bill insurance. My practice is fee-for-service, as insurance coverage for naturopathic care is often limited.
That said, you may be able to seek out-of-network reimbursement depending on your plan—your insurance company can help you determine this.
I do accept FSA and HSA cards.
Some laboratory tests can be billed to insurance, especially those run through mainstream labs like Quest or LabCorp. Functional or specialty labs may or may not be covered. If coverage matters to you, I recommend checking with your insurance provider in advance.
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Complimentary 10-minute Discovery Call (phone)
New Patient Visit: $475
Follow-Up Visits: $113–$300 (depending on length)
New Patient Package: $600
(Includes New Patient Visit + one Follow-Up)Unless otherwise specified, all visits are conducted via Telemedicine
I also offer additional programs and packages—please call the office for details.
Supplements, lab tests, and other services are billed separately.
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Your Right to a Good Faith Estimate
You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services before those items or services are provided.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
You can ask your health care provider for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
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I typically see patients who are 21 years and older.
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Natural medicine can support people with a wide range of chronic conditions by helping the body function more optimally overall.
My practice focuses primarily on hormone health and gut health.
The purpose of the free Discovery Call is to determine whether we’re a good fit for one another. I believe a strong, collaborative doctor-patient relationship is just as important as the diagnosis itself.
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Complete the new patient paperwork in Charm (three forms), at least one day before your visit
Upload any labs or imaging from the past 12 months to Charm
Provide your credit card information to my admin to hold your appointment
Decide whether your visit will be in person or via telemedicine
In-person visits must be scheduled on days I’m in the office
Telemedicine visits are conducted securely via Zoom
Please note: I have a 24-hour cancellation policy. Appointments canceled with less than 24 hours’ notice are subject to a $150 fee.
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Supplements are prescribed through my Fullscript dispensary or from my supplement shop.
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All payments are processed through Square.
You will receive an invoice by email shortly after your appointment.
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After your visit, I’ll create a Visit Summary, which will appear in your Charm dashboard within 1–2 days.
This summary includes:
Lab orders
Prescriptions
Diet and lifestyle recommendations
Your personalized treatment plan
All communication and document sharing takes place through Charm PHR.
